Why isn’t my e-commerce site in Ticino selling?

Something’s wrong with this site!

Do you know the phrase responsible for most of the failures in Swiss e-commerce over the last ten years?

"Banzai!"

No, that's not the phrase. I say that to encourage myself to write this article.

The real phrase is:

"LET'S START SELLING ONLINE IN TICINO AND SEE HOW IT GOES!"

How does it go? Badly. Here's how.

Below, I'll briefly outline a few issues caused by this type of strategy:

  • Very low traffic volumes.
  • The average age of the population is a bit high.
  • Before COVID, residents had little inclination to shop online.
  • A negative Cost/Revenue forecast (costs outweigh revenues).
  • Fair or unfair competition that makes the market more challenging.
  • The geographical area is beautiful, but it's small. Expand your business!

A web agency should tell you these and many other things up front. So be careful when you see offers like "E-commerce for 999 CHF, all included!"

Our Canton is full of professionals and reputable agencies. Compare two or three quotes, and then choose your partner.

Doing business online is exciting, but it's not easy!

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